Privacy Policy

Last Updated on September 29, 2023

Welcome to PSD-USA,

an organization dedicated to the certification of Psychiatric Service and Assistance Dogs for the American market. We value your trust, and safeguarding your privacy is our utmost priority. This Privacy Policy outlines how we collect, process, and use your personal information. It also explains your choices regarding the use, access, and correction of your personal data. If you do not agree with the data practices outlined in this Privacy Policy, we kindly ask you not to use our website.

We periodically update this Privacy Policy. Any significant changes will be prominently notified, including via email if necessary.

While we commit to informing you of any material changes to this Privacy Policy, we encourage you to periodically review it. Previous versions of this Privacy Policy will be archived for your reference.

If you have any questions about this Privacy Policy or how we handle the information you provide, please contact us at


Information We Collect

Personal Information

This encompasses information voluntarily provided by you that personally identifies you, including contact details such as your name, email address, company name, address, phone number, and other relevant information about you or your business. Personal Information may also include data from your transactions on the website, both free and paid, and publicly available information about you on the internet, obtained from sources such as Facebook, LinkedIn, Twitter, Google, or publicly available data from service providers.

Personal Information also comprises Navigational Information that can directly or indirectly identify an individual. Navigational Information pertains to data about your computer and your visits to our website, such as your IP address, geographic location, browser type, referral source, duration of visit, and pages viewed.

We utilize Navigational Information to operate and enhance our website and may use it, alone or in conjunction with Personal Information, to provide a personalized user experience.

Privacy of Children

Our website is not intended for, and does not target, individuals under the age of 16. We do not knowingly or intentionally collect information about children under 16. If you believe we have collected information about a child under 16, please contact us at so we can promptly delete such information.


When uploading images to the website, please refrain from including images with embedded location data (EXIF GPS). Visitors to the website may download and extract location data from images.

Collection of Automated Information

When you utilize our services or access content provided by us, we or our partners may automatically collect information about your computer hardware and software. This information includes your IP address, browser type, domain names, internet service provider (ISP), files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times, and referring website addresses. IAADP uses this data to provide general statistics about website usage. For these purposes, we may link this automatically-collected data to Personal Information, such as your name, email address, address, and phone number.

Embedded Content from Other Websites

Our website may contain embedded content (e.g., videos, images, articles) from other websites. Embedded content functions similarly to visits to those external websites. These websites may collect data about you, use cookies, employ third-party tracking, and monitor interactions with their embedded content, particularly if you have an account and are logged into their website.

How We Use Information We Collect

We do not sell your Personal Information to third parties. While we do not share information collected from you with third parties like direct marketers, advertising agencies, or mailing list companies, we may share personal information with our employees and affiliated companies for the purposes stated above. We may also enlist trusted third-party service providers for functions like hosting, maintaining servers and the website, database storage and management, and email marketing for our services. We may share your personal information with these third parties to enable them to perform these services for us and for you.

Additionally, we may use your Personal Information to.

  • Enhance your browsing experience by personalizing the website.
  • Enable use of, or participation in, the website and our services.
  • Administer your account.
  • Process service requests.
  • Notify you of events and services that may be of interest to you through postal mail, email, or other means, and send you marketing communications related to our business.
  • Promote the use of our services to you and share promotional and informational content in line with your communication preferences.
  • Send information about changes to our Privacy Policy.

Security of Your Personal Information

We employ various security technologies and procedures to protect your Personal Information from unauthorized access, use, or disclosure. We secure the Personal Information you provide on our computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. All Personal Information is safeguarded using appropriate physical, technical, and organizational measures.

Social Media

Our website includes Social Media Features and Widgets provided by third-party companies, such as the Share on Facebook and Share on Twitter buttons. These features may collect your IP address, the page you are visiting on our sites, and may set a cookie to enable their proper functioning. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

External Websites

Our website contains links to other websites. We do not control or take responsibility for the content or practices of these external websites. Our provision of such links does not constitute endorsement of these websites, their content, owners, or practices. This Privacy Policy does not apply to these external websites, which are subject to their own privacy and other policies.

Retention of Information We Collect

The duration for which we retain information collected about you depends on the type of information. Afterward, we will either delete or anonymize your information or securely store it, isolating it from further use until deletion is feasible.

We retain Personal Information provided by you when we have an ongoing legitimate business need to do so. This includes, but is not limited to, contacting you about our services, complying with legal obligations, resolving disputes, and enforcing our agreements.

When there is no ongoing legitimate business need to process your Personal Information, we securely delete or anonymize it or securely store it, isolating it from further processing until deletion is feasible. We will delete this information from the servers at an earlier date upon your request.


Who We Share Your Data With

Service Providers

We engage other companies and individuals to provide services to visitors of our website, our customers, and newsletter subscribers. We may need to share your information with them to deliver information, products, or services to you. In all instances where we share your information with such agents, we explicitly require them to acknowledge and adhere to our privacy and customer data handling policies.

Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

Cookies and Tracking Scripts

We employ cookies or similar technologies to manage the website, track user behavior, and gather demographic information about our user base as a whole.

Your Data Protection Rights

You possess various data protection rights:

  • You can request access, correction, updates, or deletion of your personal information.
  • You can object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information.
  • If we have collected and processed your personal information with your consent, you can withdraw your consent at any time. This withdrawal will not affect the lawfulness of any processing conducted before withdrawal, nor will it impact processing of your personal information based on lawful processing grounds other than consent.
  • You have the right to file a complaint with a data protection authority regarding our collection and use of your personal information.

To exercise any of these rights, please contact us at

We hope this revised Privacy Policy aligns with your requirements and standards. If you have any further requests or need additional assistance, please do not hesitate to let us know.