Terms and Conditions

Important Information

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Disclaimer for the Certification of Psychiatric Service and Assistance Dogs by PSD-USA

The certification for Psychiatric Service and Assistance Dogs offered by PSD-USA is intended to confirm and document your dog’s abilities. It serves as an acknowledgment that your dog has successfully completed the necessary training and examination to be recognized as a PSD. The quality of certifications is monitored, ensured, and offered by the Nonprofit Corporation PSD-USA, located in Utah. The execution of certifications and billing is carried out by PSD-USA International Services LLC, located in Texas.

Our certification complies with the standards set by the U.S. Department of Transportation (US-DOT), the Air Carrier Access Act (ACAA), regulations of the European Union, and the requirements of leading airlines.

PSD-USA continually adapts its certification and training modules to current legal changes and the requirements of airlines to enable its customers to travel hassle-free with their service and assistance dogs.

However, we cannot guarantee that every airline or country will accept our certification. The rules and regulations for bringing PSDs into the cabin vary from airline to airline and country to country. We strongly recommend that you review the specific rules and regulations of the airline and the destination country prior to your trip.

Please contact the airline or airlines directly and in a timely manner to ensure that they accept our certification and that your dog is allowed to travel in the cabin.

Neither PSD-USA nor PSD-USA International Services LLC assume any liability or responsibility for any refusal by an airline or authority to allow your PSD into the cabin, regardless of whether your dog holds our certification or not. Any claims, costs, damages, losses, or other obligations arising from such a refusal are solely your responsibility.

By availing yourself of our certification, you acknowledge this disclaimer and agree that you bear sole responsibility for complying with all relevant rules and regulations.

 

Please note that PSDeurope is exempt from any liability and is not subject to this disclaimer. For clarity, PSDeurope is a separate entity and is not governed by this disclaimer.

While we strive to keep the information up-to-date and accurate, neither PSD-USA nor PSD-USA International Services LLC make any express or implied warranties of any kind regarding the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.

In no event will PSD-USA or PSD-USA International Services LLC be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits, incurred in connection with the use of this website.

By using this website, you agree that the laws of the United States and, without regard to principles of conflict of laws, the law of the State of Texas, will govern these terms of service and any dispute that might arise between you and PSD-USA or PSD-USA International Services LLC or their associates. You expressly agree that all disputes, claims, or other matters arising from or relating to your use of this website will be subject to federal or state courts located in the State of Texas.

Please note that PSDeurope is exempt from any liability and is not subject to this disclaimer. For clarity, PSDeurope is a separate entity and is not governed by this disclaimer.